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Orders & Payment

I am new to Nyde, how do I place my first order?

Firstly, a huge welcome to Nyde – we couldn't be happier that you'd like to place an order.  You can place your first order with us as either ...

Can I track the status of my order?

Your my account dashboard can be found here, giving you a full overview of your account details, recent orders and payment information. You can click on...

How can I use a discount code on my order?

From time to time, we might offer discount codes for our products. If you're one of the lucky few to have one (hint: subscribe to our newsletter), you ...

Can I change or cancel my order?

If the item is in stock, you can cancel the order until the product has been dispatched. For items that are made to order, you will need to let us know ...

Will I get an order confirmation?

Once you've placed your order, you can should receive a confirmation email within 30 minutes. It will list the details of your order, so you can double...

Can I apply for credit online?

Nyde doesn't offer finance options right now, but it is something we are looking into for the future. Watch this space. 

What payment methods are available?

Nyde uses Stripe as our payment gateway and can accept most cards and payment types including Visa, MasterCard, Maestro, American Express and many more. We ...